Título: Navigating Through the Maze of Business Process Change Methods
Palestrante: Steven Groß, Vienna University of Economics and Business
Data: abril, a ser divulgada em breve (palestra do dia 10 de abril cancelada por conta das fortes chuvas no Rio de Janeiro)
Local: Anfiteatro Maria Irene, Av. Athos da Silveira Ramos, 274, Cidade Universitária
Resumo: Business Process Management (BPM) is an approach adopted by many organizations for improving their business processes in order to serve their customers more efficiently and effectively.
Short Bio: Steven Groß is a Teaching and Research Associate at the Institute of Information Business at the Wirtschaftsuniversität Wien (WU Vienna). He received his bachelor’s degree in Information Systems from the University of Cologne, Germany and graduated with a master’s of science in Information Systems from the Stevens Institute of Technology, USA. In 2015, he was awarded a Fulbright scholarship as a graduate student and research assistant in the field of BPM. He is particularly interested in the field of Business Process Innovation.